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Help Desk

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Account & Billing

Your membership and payments, our plans, cancellation, and financial advisors.

Where Is My Money?

TuringTrader.com is a DIY service. We provide signals for the latest asset allocation of tactical portfolios. We don't have access to your brokerage account and never take custody of your assets. I...
Which Plan Do I Need?

We offer three membership plans: Basic. For curious investors. This plan is always free and includes full access to our Basic portfolios. Most of these Basic portfolios come from books and publicat...
How Long Is My Commitment?

When you sign up for the first time, you automatically get access to all Premium features for a 14-day free trial period. Please note, your account status will still be Basic during this trial. Aft...
How Do I Change My Payment Information?

Go to Your Account, under the Billing section you can update your credit card on file. Make sure your saved changes are correct!
Can I Change My Membership Plan?

Of course! You can change your membership plan at any time. Go to Your Account, in the Membership section click Change plan Find the right membership plan for your needs.
How Do I Cancel My Subscription?

Your Basic membership is always free, but if you want to cancel your Premium or Infinite subscription go to Your Account and in the section Billing click Cancel subscription. Your cancellat...
Do You Have Plans For Advisors?

If you are a financial advisor looking for a signal service, we can offer you easy solutions to provide more value to your clients. However, our membership plans at TuringTrader.com are tailored fo...
Understanding the 14-Day Free Trial

When you sign up for the first time, you automatically get access to all Premium features for a 14-day free trial period. However, your account status will still be Basic during this trial. After t...